Jeffry Susanto

Senior Application Engineer

A leading Australian health and wellbeing organisation providing health insurance and integrated healthcare services.
Key Responsibilities & Achievements:

• Partner with internal technology teams and external vendors to deliver scalable, secure enhancements to the iMed Claims application. Technologies: Java Spring, Sybase, React.js, UNIX
• Work closely with Infrastructure and Cloud teams to support the secure transition of core systems to AWS, ensuring compliance with organisational security standards.
• Collaborate with Systems Architects to identify architectural gaps, propose improvements, and conduct research and development to strengthen the application framework.
• Contribute to solution design discussions, ensuring alignment between business requirements, technical feasibility, and long-term platform strategy.
• Lead DevOps and CI/CD activities, including Jenkins automation for build pipelines, deployment orchestration, and environment readiness.
• Manage BAU build, packaging, and deployment processes across UAT, SIT, and Production Support environments, ensuring consistent release quality and minimal downtime.
• Support ongoing platform stability by troubleshooting deployment issues, optimising build workflows, and improving release governance.

Projects:

• JDK Upgrades & Refactoring: Migrated iMed internal systems and Java Spring-based Web Services from JDK 8 to JDK 11, then to JDK 21. This included comprehensive security and feature enhancements, refactoring legacy custom classes, and integrating supported third-party libraries.
• Executable Application Upgrade: Upgraded iMed desktop application (EXE) from JDK 8 to JDK 17, replacing obsolete registry-handling components with Java-native solutions to improve compatibility and maintainability.
• Microservices Development: Designed and implemented a claims processing microservices application using Java Spring Boot and Spring Boot Config, ensuring scalable configuration management and robust service orchestration.
• Enhanced Observability with Splunk: Improved end-to-end traceability across iMed Java Assessing and Workflow Web Services by integrating SPLUNK logging and introducing unique identifier tracking for full lifecycle visibility.
• API Modernization: Migrated microservices communication protocols from SOAP to REST, improving interoperability, performance, and developer accessibility.
• React Front-End Upgrade: Upgraded front-end infrastructure from React 8 to React 16, resolving all deprecated warnings and aligning the codebase with current best practice standards. Implemented third-party library assessments, security patches, and performance enhancements to improve responsiveness and code quality.

Course Instructor | Tutor

• COSC2363 - Web Development Technologies Period: Nov 23-Feb 24, May-Aug 24, Mar-Jun 25, Aug-Nov 25
  The subject introduces to design and build web applications using the (C#, ASP .NET Core) programming language, integrate web applications with a back-end database, build simple web services and address issues of security and performance in web applications.
  

• CPT331/COSC2408 - Programming Project (Sep-Nov 23, Mar-Jun 24, Sep-Nov 24, Aug-Nov 25)
  This subject is designed to provide you with hands on practical experience developing software in a project environment. You work in teams and will complete projects from inception to implementation.
  It includes a Work Integrated Learning (WIL) experience in which your knowledge and skills will be applied and assessed in a real or simulated workplace context and where feedback from industry and/ or community is integral to your experience.
  Course Instructor: Dipto Pratyaksa

• COSC2453 - Web Programming (Oct 22-Apr 23, Jul-Oct 23)
  The subject will provide an overview of Internet technology and will introduce you to current web protocols, client side and server side programming, communication and design. (HTML, CSS, HCI - Human-computer Interface, Javascript, PHP)
  Course Instructor: Trevor Reynolds

Online Tutor

• COSC2288 - Further Programming Period: Mar-Jun 22, Aug-Dec 22, Mar-Jun 24
  The subject will provide object orientated concepts for designing software architecture. Learn how UML talks in code backed by multi-threading and modelling tools. Build on your prior knowledge, and use interface programming with Java as the implementation platform.
  Course Instructor: Dipto Pratyaksa

• COSC2363 - Web Development Technologies Period: Jun-Sep 21, Jun-Sep 22, Jun-Sep 23
  The subject introduces to design and build web applications using the (C#, ASP .NET Core) programming language, integrate web applications with a back-end database, build simple web services and address issues of security and performance in web applications.
  Course Instructor: Matthew Bolger

• ISYS2095 - Database Concepts Period: Nov 22-Mar 23, Jun-Sep 23
  The subject will provide the main concepts for data modelling and characteristics of database systems.(SQL)
  Course Instructor: Shaahin Madani

• COSC2453 - Web Programming Period: Nov 19-Mar 20, Jun-Sep 20, Nov 20-Mar 21, Nov 21-Mar 22, Nov 22-Mar 23
  The subject will provide an overview of Internet technology and will introduce you to current web protocols, client side and server side programming, communication and design. (HTML, CSS, HCI - Human-computer Interface, Javascript, PHP)
  Course Instructor: Trevor Reynolds

• COSC1133 - Unix System Administration and Programming (Linux) Period: Aug-Dec 19, Aug-Dec 20, Aug-Dec 21
  This course provides an intensely practical introduction to basic Unix Systems Management, which involves both administration and programming.
  Course Instructor: Paul Miller

• COSC2135 - Programming 1 Period: Mar-Jun 20, Mar-Jun 21, Mar-Jun 24
  This course introduces Object-Oriented programming using the Java programming language. It covers: algorithm development using standard control structures; design methods such as step-wise refinement and object oriented programming; the use of standard Java classes and interfaces; the use of standard APIs; I/O processing; programming style and code reuse, and basic strategies for software testing.
  Course Instructor: Kenneth Gardiner

Senior Web Developer

• Develop and lead the specification and design of web and digital systems in collaboration with departmental stakeholders including designers, architects, analysts and testers (Drupal).
• Develop and lead team to create applications following business requirements and using Agile.
• Provide technical expertise, input and feedback related to variety of IT projects conducted across divisions.
• Leads, manages, selects and ensures compliance to appropriate design standards, methods and tools, consistent with agreed enterprise and solution architectures and ensures they are applied effectively.
• Provide thought leadership on innovation and development of new and improved processes for improvement of design, development and user experience service delivery for web, cloud and digital services.

Senior Web Developer

Full Time 2011-2012 | Part Time 2012 - 2019

• Led, developed, designed and deployed new modules on Learning Management System (www.cpdplus.com) and Internal Student Management System: custom reporting modules, payment gateway integration (eWay, NAB, CBA)
• Led, developed and maintained BAU (Business as Usual) activity on public website (www.mentor.edu.au)
• Server maintenance, installation and deployment both on-premises and AWS cloud (security update, disaster/recovery planning and assessments)
• Led data migration, export/import data on different systems between internal – external SugarCRM

Web/Data Analyst

• Led the data flow delivery from operators to all public facing applications: PTV Timetables, PTV Journey Planner, Website CMS / Maps.
• Responsible in managing PTV Timetable API used by external developers / organisations.
• Provide consultation, recommendations, and technical assistance to other divisions such as, MySQL database administration (create MySQL script to ensure testing databases are synchronised properly to the production database – for iPhone, Android backend testing).
• Developed PTV website CMS module extension requested by PTV internal stakeholders.
• Delivered www.modelcommuters.com.au using agile methodology approach (CodeIgniter Framework).
• Developed reports (Provide statistical report, API Developer Key Report) - PTV databases to management.