Jeffry Susanto

Cunningham Street · South Yarra, 3141 ·

  • A result oriented professional with proven abilities to exercise initiative, accept challenges and apply creativity to overcome obstacles and to make effective contributions to the performance of a team.
  • Excellent writing and communication skills include ability to speak in public, prepare clear, concise and accurate reports, presentations and other documents to convey complex ideas and concepts.
  • Well-developed IT proficiency and a demonstrated ability to rapidly become competent in new software.
  • Experienced in leveraging agile framework on my software development lifecycle.
  • Highly motivated and problem solver.


Online Tutor

RMIT University, Australia

  • COSC1133 - Unix System Administration and Programming (Linux)
    This course provides an intensely practical introduction to basic Unix Systems Management, which involves both administration and programming.

2019 - Present

Senior Web Developer

  • Develop and lead the specification and design of web and digital systems in collaboration with departmental stakeholders including designers, architects, analysts and testers (Drupal).
  • Develop and lead team to create applications following business requirements and using Agile.
  • Provide technical expertise, input and feedback related to variety of IT projects conducted across divisions.
  • Leads, manages, selects and ensures compliance to appropriate design standards, methods and tools, consistent with agreed enterprise and solution architectures and ensures they are applied effectively.
  • Provide thought leadership on innovation and development of new and improved processes for improvement of design, development and user experience service delivery for web, cloud and digital services.

2016 - Present

Senior Web Developer

Mentor Education, Australia
Full Time 2011-2012 | Part Time 2012 - 2019

  • Led, developed, designed and deployed new modules on Learning Management System ( and Internal Student Management System: custom reporting modules, payment gateway integration (eWay, NAB, CBA)
  • Led, developed and maintained BAU (Business as Usual) activity on public website (
  • Server maintenance, installation and deployment both on-premises and AWS cloud (security update, disaster/recovery planning and assessments)
  • Led data migration, export/import data on different systems between internal – external SugarCRM

2011 - 2019

Web/Data Analyst

  • Led the data flow delivery from operators to all public facing applications: PTV Timetables, PTV Journey Planner, Website CMS / Maps.
  • Responsible in managing PTV Timetable API used by external developers / organisations.
  • Provide consultation, recommendations, and technical assistance to other divisions such as, MySQL database administration (create MySQL script to ensure testing databases are synchronised properly to the production database – for iPhone, Android backend testing).
  • Developed PTV website CMS module extension requested by PTV internal stakeholders.
  • Delivered using agile methodology approach (CodeIgniter Framework).
  • Developed reports (Provide statistical report, API Developer Key Report) - PTV databases to management.

2014 - 2016


  • Led data delivery / data flow project from end to end to public facing mobile and website applications (timetable / journey planner).
  • Performed Database Administration role to maintain, backup / restore Database systems for website and mobile applications.
  • Developed Journey Planner widget, PTV website CMS module extension (PHP - Silverstripe Framework), PTV feedback service (.NET Framework).
  • Developed web API to feed websites / mobile applications (.NET Framework).
  • Developed bash script / cron script (Linux operating system).
  • Performed multiple roles as Test Manager (3 months period) to release PTV mobile application version 3.0 : Defined the test plan, executed test, chair defect meeting, resolved issues with team members.
  • Performed multiple roles as Deployment Manager (3 months period) to ensure mobile application testing run according to the project delivery timeline.

2012 - 2014

Web Developer

  • Developed website CMS (Silverstripe framework) for Great Transport Race Melbourne.
  • Developed website CMS module extension requested by internal stakeholders.
  • Developed web service API application used by other internal applications to expose data to mobile application, website, Journey Planner, Timetable (.NET Framework).
  • Developed feedback application (.NET Framework).
  • Maintained mobile application database, XML data extraction.
  • Performed ETL (Extract, Transform, Load) from one database system to other systems.
  • Led web transition project from Metlink Melbourne to Public Transport Victoria.

2011 - 2012

Senior Web Developer / Web Development Manager

  • Developed internal web application module ( and using agile methodology (technologies used: PHP, PostgreSQL, MySQL, .NET, HTML, CSS, Javascript, Ajax, JQuery, Photoshop).
  • Developed stand alone - debtor check application distributed to the client.
  • Performed ETL data process from third party vendor to internal system (XML, CSV, JSON).
  • Performed database optimization and data cleaning.
  • Led the IP-Phone System implementation and integration with internal web application.
  • Led the web application projects using Symfony2, Cake PHP, CodeIgniter to develop web based client application, web based business reports.

2010 - 2011

Sessional Tutor

  • FIT1039 – Web Systems (2015, Semester 1)
    This unit aims to teach students the technical and development process skills required for the development of IT-based application systems.
  • FIT5137 - Database analysis and processing (2014, Semester 1 and 2)
    Advanced database design using multi-dimensional database design and semi-structured database design are explored. Online analytical query language will be explored in the context of multi-dimensional database design.
  • FIT2076 - Web Database Interface (2012)
    Basic knowledge of programming and database concepts
  • FIT5032 - Internet Application and Technology (2009, 2010)
    To develop an application system that uses a web interface to a back-end database (XML based technology, XLTS, ASP.NET technologies).
  • FIT3043 - Web System 3 (2009)
    Static and dynamic web pages; ASP.Net environment; HTML forms reviewed; Standard server controls; C# language; Page life cycles; Event driven programming and postback; C# basics;
  • FIT1011 - Web System 1 (2009)
    Brief introduction to the physical structure of the Internet, W3C and its role, Document markup, Hypertext, Elements of web pages: text, graphics, media. (HTML, CSS, Javascript).

2009 - 2015


RMIT University

Master of Computer Science

GPA: 3.50/4.00

Australia, 2010

Monash University

Master of Applied Information Technology

GPA: 3.83/4.00

Australia, 2009

Bina Nusantara University

Bachelor of Information Technology

GPA: 3.43/4.00

Indonesia, 2006


Programming & Scripting Languages

PHP(codeIgniter,Symfony2,CakePHP,Drupal 7,Silverstripe), Python, ASP, ASP.NET C#, JavaScript, JQuery, SASS, CSS, Borland Delphi 7, UNIX

Database Technologies

Oracle, MySQL, DB2, PostgreSQL, XML, XSLT, SQL Server

  • Mobile-First, Responsive Design
  • Cross Browser Testing & Debugging
  • Cross Functional Teams
  • Agile Development & Scrum


After working hours, I love learning and reading a book. I'd love to empower myself by reading philosophy books and other self help books.
I also love teaching and sharing my knowledge to other people. Teaching has become my passion since I was pursuing my bachelor degree in Indonesia between 2002-2006. During that period, I was a tutor on some of programming languages: PHP, Java, .NET, SQL.

I was also a tutor at Monash University when I was pursuing my Master degree and occassionally after I graduated from 2009 - 2015.
At the moment, I'm an online tutor at RMIT University on UNIX System Administration and Programming course.
I have my own satisfaction and so grateful if I can share my knowledge and teach others; I believe you're going to learn something by teaching someone.

Once or twice a week depending on the weather, I play indoor soccer to get healthy! I love playing soccer since I was high school.

On the weekend, my partner and I become food reviewer. We've been attending invitation from many restaurants in Melbourne this since 2018 and right now we're top 5 Zomato blogger in Melbourne @whatepieats.


  • Individual Award – Work Together and Make it Happen | Victoria Commission for Gambling and Liquor Regulation, March 2018
  • Customer Delivery Service Excellence Team | Victoria Commission for Gambling and Liquor Regulation, 2017
  • 2017 GOV Design Award Victoria Commission for Gambling and Liquor Regulation, 2017


  • LPIC-1 Linux Administration View
  • CompTIA Linux+ View
  • MCSA Web Applications (Developing with ASP.NET MVC 4 Framework, 2019) View
  • MCSA Programming in HTML5 with JavaScript and CSS3 View
  • LPI - Linux Essential View
  • CIW Database Design Specialist (CIW – 1D0-541) View
  • CIW JavaScript Specialist (CIW – 1D0-635) View
  • ITIL Foundation (syllabus 2011 – EX0001) View
  • MySQL 5 Developer Certified Professional (Oracle – 1Z0-871, 1Z0-872) View
  • MySQL 5 Certified Associate (Oracle – 1Z0-870) View
  • XML Master Basic (XML Master, I10-001)
  • Zend Certified Engineer PHP 5.3 (Zend – 200-530) View

Projects Delivered